Privacy Policy

1. Introduction

Welcome to Cumbria Dog Walks ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cumbriadogwalks.com.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and email address (if you subscribe to our newsletter)
• Comments or feedback you provide
• Information you submit through contact forms

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our website services
• Improve user experience and website functionality
• Send newsletters and updates (with your consent)
• Respond to your comments and inquiries
• Analyze website usage and trends
• Ensure website security and prevent fraud

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and understand how you use our site.

4.2 Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience.

Preference Cookies

These cookies remember your choices and preferences, such as your cookie consent settings.

4.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. Third-Party Services

5.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information about your use of our website, including your IP address. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.2 Google Tag Manager

We use Google Tag Manager to manage our website tags and tracking codes. This service helps us implement and manage various tracking and analytics tools.

5.3 Cloudinary

We use Cloudinary for image hosting and optimization. This service may collect information about how images are accessed and used on our website.

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• To comply with legal obligations
• To protect our rights and safety
• To prevent fraud or security threats
• With service providers who assist us in operating our website (under strict confidentiality agreements)

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal information includes:

• Consent: When you have given clear consent for us to process your data
• Legitimate Interest: When processing is necessary for our legitimate interests
• Contract: When processing is necessary to fulfill our contractual obligations
• Legal Obligation: When processing is necessary to comply with legal requirements